Privacy Policy

At the Estonian (Toronto) Credit Union Limited we have taken every precaution to preserve the confidentiality and privacy of your relationship with the Credit Union. Respect for preserving the confidentiality of the financial and personal information entrusted to us is an essential part of doing business with our members and will not be compromised.

We have adopted the Credit Union Code for the Protection of Personal Information. Please note that we do not share or release your personal information to third parties for the purpose of enabling them to promote their products.

Below is a summary of our 10 Privacy Principles of the Code for the Protection of Personal Information:

  1. Accountability  The Credit Union is responsible for personal information under its control and shall designate a Privacy Officer who is accountable for the Credit Union's compliance with the Principles of the Code.
  2. Identifying Purposes  The purposes for which personal information is collected shall be identified by the Credit Union at or before the time the information is collected.
  3. Consent  The knowledge and consent of the member are required for the collection, use and disclosure of personal information, except in specific circumstances as described within this Code.
  4. Limiting Collection  The collection of personal information shall be limited to that which is necessary for the purposes identified by the Credit Union. Information shall be collected by fair and lawful means.
  5. Limiting Use, Disclosure and Retention  Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the member or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
  6. Accuracy  Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
  7. Safeguards  Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. The Credit Union will apply the same standard of care as it applies to safeguard its own confidential information of a similar nature.
  8. Openness  The Credit Union shall make readily available to members specific, understandable information about its policies and practices relating to the management of personal information.
  9. Individual Access  Upon request, a member shall be informed of the existence, use, and disclosure of their personal information, and shall be given access to that information. A member is entitled to question the accuracy and completeness of the information and have it amended as appropriate on proof of inaccuracy.
  10. Challenging Compliance  A member shall be able to question compliance with the above principles to the Privacy Officer accountable for the Credit Union's compliance. The Credit Union shall have policies and procedures to respond to the member's questions and concerns.  

If you have any questions or concerns about our Privacy Policy or practices
or if you would like more information, please call us at (416) 465-4659 and ask to speak with our Privacy Officer.

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