Alerts

Stay on top of your account activity

Alerts give you relevant, timely and specific notifications that enhance the security and convenience of your online banking experience. Be alerted of any suspicious or fraudulent activity involving your logins, payments, balances, transfers and more. 

How it works

  • Alerts are free; cellular and data rates may apply, so check with your provider and cellular plan
  • Preferences can be changed at any time
  • Security knowing that no unathorized logins or transactions can happen without your knowledge
  • Alerts provide better Prevention and notification in case of fraudulent or attempted fraudulent activity
  • Choose the alerts you want to receive and how you want to receive them
  • Use online banking to manage security alerts, or call us to set up transactional alerts.

Types of alerts available online

New Payee Added Get alerted when a new bill payee is added to your account.
Password Changed Get alerted when your online banking password has been changed.
Online Banking Account Locked Out - Incorrect Password Get alerted when your online banking account has been locked out after the maximum failed attempts to login.
Online Banking Account Locked Out - Incorrect Response to Security Question Get alerted when your online banking account has been locked out after the maximum failed attempts to answer security questions.
Online Login Get alerted when an online login has occured.
Interac e-Transfer recipient added Get alerted when an Interac e-Transfer recipient has been added to your account.

Types of alerts available through branch

Want to monitor your account more closely? Get transactional alerts by contacting us in branch. We can set up mobile alerts that will send you a text anytime a transaction above a certain dollar amount goes through your account, helping you keep an eye on your balances, transactions, and more. Call us today to get set up!

 

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